- When purchasing tickets online, please be aware that tickets may be refunded or swapped at our Parkade Cinemas location only if it is at least 30 minutes before the movie is scheduled to start. However convenience fees cannot be refunded. Refunds cannot be processed after start times of movies, regardless of if customer was present at the showtime. 

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                                                                                 Loyalty Members

For Loyalty Premium members: If membership is canceled and/or terminated any unused free tickets for the month expire.