- When purchasing tickets online, please be aware that tickets may be refunded or swapped at our Parkade Cinemas location only  before the movie is scheduled to start by calling 8606478624 or at our box office stand. However convenience fees cannot be refunded. Refunds cannot be processed after start times of movies, regardless of if customer was present at the showtime. 
- Tickets refunds are not allowed for "not liking the movie", not showing up, being late etc
- Bag & Package Policy In an effort to enhance the safety and security of our guests and employees, any bags or packages measuring larger than 12”x12”x6” will not be permitted into the theatre.
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